Customer Testimonials
Thank you, Chris Suttner, for making the car shopping experience hassle free and for being attentive to what we were looking for. Dennis Helm
Lucille Curtis, greeted me with a warm friendly smile. I was immediately drawn to a new 2025 colored Versa they had on the showroom floor --- ICE BLUE. It was a great price, & I got a fair trade on my 2021 Electric Blue Versa. I was able to keep my car payments in the same ballpark. Everyone was great & a pleasure to work with, making my birthday desire a reality. This is my 4th Nissan purchase!
Excellence by all involved that helped us through what we needed. Thank you very much.
My oil change took 2 hours. My service advisor never came to tell me why the wait was so long. I had to go and ask someone. When my vehicle was finished he didn't tell me the tech advised of a coolant leak. I saw this on the video when I got home. The video was sent to me after I received my car.
I have received service at this dealership for nearly 10 years. They always provide good service and attention. They also do not pressure to get additional, unnecessary services. The service managers are polite & attentive.
Good experience Just waited alittle longer than I was told i should have but everyone is always friendly
I recently purchased a 2025 Nissan Murano from Boucher Nissan of Waukesha, and I couldn’t be more pleased with the experience, thanks to the outstanding service provided by both salesperson Anthony Hauglie and the New Car Sales Manager Derek Leutke. From the moment I walked into the dealership, Anthony made the car-buying process smooth, transparent, and enjoyable. I highly recommend Anthony Hauglie to anyone in the market for a new vehicle.
Lucille was friendly and helpful and helped us get the vehicle we were looking for. We truly appreciated her non pushy approach. The dealership was clean and staff was friendly.
Good , quick service
It was my first time buying a car but they were super nice and understanding. They fixed things that I had concerns with. I'd recommend everyone to go to them.
They solved my problem , they are expert, I thank them very much! They gave me advice to come if I face problem.
Everything went very well! It was an oil change and I still need to come back for the transmission fluid change, that I think is sooo very expensive for just draining the fluid and then adding new fluid. ??
We just purchased a new vehicle from Nissan in Waukesha (Wisconsin) and every person we dealt with was wonderful to work with. From Lucille and Mike in Sales, to Julian in finance (he was very knowledgeable). No one was pushy and just wanted to make sure we were taken care of. One of the best things: they all work together. I would definitely buy from them again.
Jason and Ryan were the absolute best! Bought my first car, a Nissan Kicks, from them and they made the whole process so easy and fun. It was truly a pleasure working with them, I'd definitely recommend!!
Excellent service Lucille was very helpful and she gets me a good deal. She was very patient and kind. I'm sure I would buy another truck again in this location. I so happy with my new frontier.
We have always had good service and courteous staff We never have to wait long for an appointment
I have always had a pleasant experience. If you ever need a car, see Lenny.
Great Person To Work With! Very Knowledgeable! Helped us out tremendously to get our new vehicle.Thank You,Lenny
Made it super easy to buy the vehicle, most of the work was strictly through email and made the whole experience very straightforward and stress free.
My experience at Boucher Nissan of Waukesha was absolutely spectacular, to say the least. The customer service was beyond exceptional, extremely friendly people, easy to work with. When I stated I didn’t want any extended warranties none were pushed further onto me. Quickest car transaction I’ve ever done. 11/10 would recommend buying a car from this dealership.
Great experience! Bought a new Frontier from Chris and the buying process was quick, straightforward, and honest. I would recommend this dealer to my friends.
I have enjoyed my dealings with Boucher Nissan. Everyone I have dealt with has been friendly and courteous. Service is done in a timely manner and always explain everything to my understanding. Thank you!
Jason Archimede did the best job finding a vehicle in my budget. I'm am extremely satisfied with my purchase and will definitely be using Boucher in the future.
Bouche Nissan in Waukesha were very professional and gave in all required tech details of the vehicle to sell right trim as per customer need. In particular Lawrence was pro-active in keeping things ready and Ben was key to explain the financial support needed. Overall a great team work and high delivered satisfaction for the customer.
Boucher took care of all our needs in looking at the van we requested to be ready when we arrived
We have been visiting this location for a short time, but we are very excited when we do. The service is impeccable and the job is done well. We would highly recommend this Nissan dealership!
Was very satisfied with Christopher Suttner, no pressure to buy total satisfaction with the whole deal..
All was taken care of that needed to be done Thank you for your quick service.
They didn’t repair my van. Will not be using your services any more. Thanks
Quick, curious and provided needed repay on the spot without having to make another appointment. Appreciate being able to get that done in 1 trip
Great service, quick in and out with a fair price Friendly, knowledgeable, helpful courteous Pleasant
The service crew at Boucher Nissan answers all my questions and takes care of my service needs
Great oil change and tire rotation
Everyone was very friendly. My service tech was knowledgeable about my car and answered my questions. Service was done quickly.
I had a good experience at the Nissan dealership. They worked with me in order to fix the problem.
I was treated with respect. All questions were answered . Customer service awesome . While I waited , they made sure I was ok , did I need anything . So kind . So if you need a car go there they will take care of you . Ask for George !!!!!!!
Came to Boucher Nissan because a long time friend now works there, and I needed a truck. I left with more support and a good relationship with the whole team. Thanks for the welcoming support!
I enjoyed the place, the staff was nice and professional. I would definitely go back there to buy a car.
The sales rep was helpful, but we ran into issues getting clear pricing and the right new vehicle configuration once we pivoted from Nissan to another brand within the Boucher Group. They couldn’t match our needs in the end, and communication made it hard to move forward confidently.
Customer service is highly valued at Boucher Nissan, and it shows. They consistently do an exceptional job in their service department. They are friendly, timely, and thorough. Out of all the Nissans in the area, I prefer to work with Boucher every time.
Helpful. Patient when explaining what’s wrong your car and keep you informed throughout the entire practice. Prompt as well. I was happy with the price of my repairs.
It was the best experience. All were helpful, friendly, processional and made the car buying experience great.
staff is very kind and helpful my car was going to take 5 hours to do they had a Shuttle took us home and back. The driver was very kind and pleasant to talk to.
Lenny DiBrito is the reason I come back every time. He makes the transaction smooth and easy. I refer family to him because he's truly the best
Very pleasant service writer. Service was not only prompt but actually finished the work on my car quicker than expected.
Michael Miller was a true blessing during a very stressful time. Not only was he incredibly thorough in his explanations and updates concerning our vehicle, but he went above and beyond advocating for us as we navigated the frustrating warranty issues. I cannot state it enough; Michael is PHENOMENAL asset to your business and you are lucky to have him on your team!!
Lenny DiBrito is amazing.
Great experience with my car purchase again. See you next time i want a new car
Most exceptional car purchasing encounter to date. Lenny proved to be exceptional, providing thorough explanations about the vehicle I desired. Even after finalizing all transactions, Lenny continued to follow up days later to ensure my satisfaction. A customer for life, receiving top-notch service.
Michael Murphy was very helpful , gave me some great input about my problem with my windshield being wrong part for my truck and how I should address it with the dealer I purchased from . They agreed to take care of the problem and replace with the correct glass .
This employee of yours whose card I sent you is excellent. He had excellent manners. I continue to thank the financial manager from the bottom of my heart. Sabori
Mike Garret was a pleasure to work with! Friendly and knowledgeable, he was the perfect person to help me shop for my first car. I know I can rely on Boucher Nissan for anything I need.
The service department at Boucher Nissan of Waukesha are professionals! They have provided me with top notch, honest and friendly service.
I was lucky enough to get Lawrence as a salesman... The other two gentlemen were acceptable... BUT ...they just seemed like your standard 'run of the mill' dealership people......... Amicable, with something missing .............
Everyone was very pleasant and professional. They took the time to explain what was done.
Michael was very informative!! He got me in quickly and had service done efficiently!! I highly recommend this team!!
GOOD BUT SOMEWHAT ARDOUS GTB
It's a very professional shop took care of my transmission problem and would have given me a ride bit chose to come back the following week to have the gasket put back on
This dealership has been terrific! Bought three vehicles there so far. Service is very good.
I will travel out of my way to have my Nissan serviced here. The customer service is 5 star!
Highly, highly recommend Lenny at Boucher Nissan of Waukesha!! Very helpful, knowledgeable and was very thorough in explaining features of the vehicle. Will be returning here for future car purchases. 🙂
Great Truck. Great Service. Jason Archimede was courteous and helpful. Benjamin Williams as well. Both stayed late and went above and beyond to get me on the road in my new truck in record time.
Excellent. Took the time to listen and complete the problem in a timely manner and in budget
Neither Nissan or Boucher are interested in fixing the problem with my Nissan Leaf. Took it in for service twice in January. They didn't bother taking it for a test drive because they were understaffed according to the service manager. The second time I took it in they did test drive the car. However, because the temperature was not below 35 degrees, they couldn't replicate the issues. I gave them pictures of the problematic dashboard warnings. They were aware that the issues occurred when the temperature was lower than 35 degrees. I had enjoyed taking my vehicle to Boucher Nissan ... Read More DealerRater - Feb 23, 2025
Lenny was really great to work with.if you thinking to get a new car, I totally recommend it to contact him, at Nissan Boucher Waukesha. Thank you for all your help.
We were from out of town and had an emergency repair. They worked us into their schedule and completed the repair that same day. We were very grateful. Thank you again.
This dealership has been servicing 2003 Nissan Xterra since 2009. They’ve always done a great job. The staff is so friendly and It’s nice of them to have refreshments and some snacks if you wish along with free Wi-Fi while you’re waiting for your car to be serviced. Now with the cost of everything it’s nice that they still do that so very much appreciated.
Our salesman was well informed, patient with us and not a pushy at all
John was the best! He listened & followed through with everything we discussed. Excellent job!
Done in timely manner but hand carwash was streaked nir good job
Great place to purchase a new car, very good service and the staff is very nice
The maintenance performed was fully explained to me prior to my visit. It was carried out as prescribed without any surprised additions. Everything done was accomplished in a most professional and complete process. Great job!
Love coming here. Luis Arteaga was great. He has super customer service. Thanks
I read disappointed that my car could not be washed on this visit in February
Easy to make an online appointment for the following day. When I stopped in, they were able to get me in and back on the road right away. Service rep did not try to upsell me, and helped me select the most cost effective service package.
Everyone was very helpful and courteous. The dealership was clean and comfortable It was a pleasant experience.
Had to return to the service center as my dash board started to light up ten miles from them, half way home. Was not very happy about that and no compensation for their mistake.
Michael is the service department did everything he could for car repair. I appreciate the effort and explanation of the repairs.
Had to call multiple times to see if my vehicle was ready. My car was not fixed correctly, Was going to bring it back for them to correct, Did not get returned phone calls to bring it back. My vehicle broke down and I brought it to different Nissan dealer.
We bring all of our work vehicles to nissian for all service needs. They are always going the extra mile for us and makes us feel like family! 5⭐️ service every time! Thanks again for your hard work!
Fast oil change. Staff are very nice. Waiting room is comfortable. Great place to take your car for service