Customer Testimonials

It went from getting %100 approved with $1000 down payment and grabbing insurance for the car to I got to pay the first month off the car too before I can grab it

I bought my Nissan Kicks on 11/11/26. I had a great experience working with Lenny and Steve. They explained everything thoroughly and I give 10 stars to them and Boucher Nissan of Waukesha.

Extremely Disappointing Experience — Four Mechanical Issues in Less Than One Month On October 6, 2026, I visited Boucher Nissan to purchase a vehicle for my son. I traded in my perfectly functioning truck for a 2023 GMC Canyon AT4 with approximately 40,000 miles. What should have been an exciting purchase has turned into an absolute nightmare. Problem #1 — Brakes Within 18 hours of leaving the dealership, the service brake warning light came on. I returned the truck, and the dealership performed a complete brake job due to the condition of the brakes. Problems #2 and #3 — Steering and Transmission Within 36 hours of getting the truck back, the steering ... Read More

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Google - Nov 9, 2026

Extremely Disappointing Experience — Four Mechanical Issues in Less Than One Month On October 6, 2026, I visited Boucher Nissan to purchase a vehicle for my son. I traded in my perfectly functioning truck for a 2023 GMC Canyon AT4 with approximately 40,000 miles. What should have been an exciting purchase has turned into an absolute nightmare. Problem #1 — Brakes Within 18 hours of leaving the dealership, the service brake warning light came on. I returned the truck, and the dealership performed a complete brake job due to the condition of the brakes. Problems #2 and #3 — Steering and Transmission Within 36 hours of getting the truck back, the steering became clunky and unstable, and the transmission began shifting harshly, particularly when downshifting. I returned the truck the following week. Boucher kept it for approximately THREE WEEKS, with limited communication. I was told parts had been ordered but hadn't arrived, and nobody seemed to know why. When I expressed my frustration to the sales manager, his response was essentially, "Well, you haven't paid for anything yet." Seriously? I had owned this vehicle for nearly four weeks and had physically possessed it for approximately FOUR DAYS because of its mechanical problems. His dismissive attitude was incredibly disappointing. Even more frustrating, the service department claimed they couldn't reproduce the transmission issue. I returned to take a test drive with the service manager. Almost immediately after putting the truck into gear, it jumped forward. Rather than acknowledging the obvious problem, he initially suggested I hadn't pressed the brake hard enough. After driving further, the problem happened again, and he finally admitted he could feel it. THREE WEEKS with the vehicle, and I demonstrated the issue almost immediately. I was even told fromthe service manager... the brake issue was their fault. They have a B level tech look at it and when I came in with after the brake issue a new tech was like "woah... this should have never been passed". I eventually escalated the situation to corporate, which arranged for the truck to be taken to another dealership. That dealership repaired the steering and CONFIRMED the transmission problem, replacing an internal transmission component. Problem #4 — Exhaust/Muffler I finally picked up the truck last Thursday. Within THREE DAYS, I discovered fiberglass-like material coming out of the factory muffler. Once again, I had to return to Boucher. I was initially told it wasn't really an issue, despite the material visibly coming out of the exhaust. I was told they would "do some reseach" which typically means "i dont have time for this, so leave" Research suggests this may indicate deteriorating internal muffler packing. I'm now waiting to see how they intend to address it. The Bottom Line In less than one month, this truck has experienced: 1. Brake failure warning requiring a complete brake job. 2. Steering problems requiring repairs. 3. Transmission problems requiring replacement of an internal component. 4. A potential muffler failure. I've had possession of this truck for approximately ONE WEEK out of the entire month I've owned it. I bought this vehicle for my son, expecting something dependable for school and everyday transportation. Instead, I've spent nearly the entire first month dealing with repairs, repeated dealership visits, poor communication, and dismissive responses. I understand used vehicles can develop problems. However, FOUR separate mechanical issues almost immediately after purchase raises serious questions about the condition of this vehicle when it was sold. What bothers me most is that I had to involve corporate before the transmission problem was properly addressed. A vehicle purchase should not turn into a month-long battle just to have a properly functioning vehicle. I strongly encourage anyone considering a used vehicle from Boucher Nissan to take my experience into consideration.

Such a wonderful place to do business! Sales and service!

Wonderful experience at Boucher Nissan. Natalie and DJ were phenomenal!

The sales team were extremely professional. Answer all my questions and gave me a smokin deal on my new Frontier!

Boucher Nissan of Waukesha is amazing. They are honest, friendly, and professional. Lenny and the staff were great! Highly recommend asking for Lenny!!

A knowledgeable, friendly team from start to finish. Great work Lenny, Sina and Derek.

Great experience! Thank you! Marquis was great!!

A nice place

I was in the market for a used vehicle. Jason A. was so helpful and courteous. He was great at showing all the details of a vehicle, even the littlest things. Although we decided to go a different direction, & no longer looking for a car, Jason was so patient with his follow ups and I wanted to give him a shout out!

I would love to take a moment not only congratulate the brewers lol but also the perfect and patience Dominic and Sema reached out to me , got me approved on a brand new nissan and treated me like family much respect to the whole boucher group thank you so much

🚗✨ If you’re looking for a new car, ask for George Ovies! ✨🚗 Seriously, he’s one of the best car salesmen you’ll find! He is so patient, never pushy, incredibly knowledgeable, and genuinely one of the nicest gentlemen you’ll meet. He made the entire process easy, comfortable, and enjoyable from start to finish! Buying a car can sometimes feel stressful, but this was hands down the BEST car-buying experience we’ve ever had! 🙌❤️ If you’re in the market for a vehicle, do yourself a favor and ask for George Ovies! You won’t regret it! We can’... Read More

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Google - Oct 15, 2026

🚗✨ If you’re looking for a new car, ask for George Ovies! ✨🚗 Seriously, he’s one of the best car salesmen you’ll find! He is so patient, never pushy, incredibly knowledgeable, and genuinely one of the nicest gentlemen you’ll meet. He made the entire process easy, comfortable, and enjoyable from start to finish! Buying a car can sometimes feel stressful, but this was hands down the BEST car-buying experience we’ve ever had! 🙌❤️ If you’re in the market for a vehicle, do yourself a favor and ask for George Ovies! You won’t regret it! We can’t recommend him enough! 🚙👏 Support great people who truly care about their customers! ❤️

Bought a car for $31,000 and they kept bringing that number up to me so I thought that was normal. I put $10,000 down and thought nothing of it. When everything was said and done, I looked at the paperwork and they added an addition $10,000 of fees and stuffs on top of the original price for things I never agreed to add. They lied about what I was signing for, but kept bringing up the $31,000 to hide the fact that the final price was actually $39,000.

Bought a car for $31,000 and they kept bringing that number up to me so I thought that was normal. I put $10,000 down and thought nothing of it. When everything was said and done, I looked at the paperwork and they added an addition $10,000 of fees and stuffs on top of the original price for things I never agreed to add. They lied about what I was signing for, but kept bringing up the $31,000 to hide the fact that the final price was actually $39,000.

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Had a deal at another dealership they beat it by a mile. Mike was super informative about the features of the car and made my fiancée feel confident driving off the lot. DJ in finance was quick and efficient helping me feel confident about the terms of the deal we got. Overall a great experience next time I’m in the market for a Nissan this will be my first stop!

Lenny made the experience of moving into a new car very pleasant! There was never any pressure. This is exactly what a customer appreciates because purchasing a new vehicle comes with innate stressors regardless. He kept the experience exciting as well. I love my new Pathfindee! Anyone need a ride! IM DRIVING! I highly recommend Lenny as your salesperson should you be looking for a new or used Nissan! Top notch!

Last time I took my car there to get work done and the job itself was done very well, but I was told that they could replace my headlights for $400 (for reference I have a 2013 Altima) and I just replaced them myself for 40 bucks in under 10 minutes! They were seriously trying to charge me $360 in labor it’s ridiculous

(Translated by Google) An agency with very friendly and, above all, highly professional staff. Thank you, Boucher Nissan. (Original) Una agencia con un personal muy amable y sobre todo muy profesionales en su trabajo . Gracias Boucher nissan .

REED WAS INCREDIBLE!!! THANK YOU FOR A GREAT SMOOTH AND EASY EXPERIENCE REED!!

Marquis Brown was an excellent Salesperson to work with. He was highly knowledgeable, accommodating, and quite personable. He took the pressure off from looking for a new vehicle, and made the process a breeze and broke the negative stigma that comes with car buying. Highly recommend!

Was great experience

This was my first experience leasing a vehicle. Everyone at the dealership was friendly and made sure all my questions were answered. Jason, my leasing consultant, was friendly, professional and very patient when explaining the functions of my new vehicle. Highly recommended!

The process was so easy and I didn’t feel like I was being sold a car, rather I was assisted in finding something that I truly love. Very pleased 🙂

Lenny is an awesome guy!! This is my 3rd murano I have bought ‘em from him!! He is very honest and polite and will never steer you wrong… also a side not the new guy Darrell in finance is an amazing guy also so happy you guys hired him… the staff is always wonderful!! Thank you from the bottom of my heart for such great people and service!!!

Great experience with Boucher as always. My wife bought her juke a couple years ago and I’m glad to have gone home in my new 2023 rogue. As always customer service was top notch, the deal worked out great and our next vehicle will be from Boucher again

Reed was awesome! He made the car buying experience easy.

Reed was the best to work with! If you ever need a Nissan definitely go see him. Great experience!

After experiencing a car accident with a deer, my fiancée and I were out a vehicle and needed something quick, reliable, and easy. I called this dealership to set an appointment with Mike Garrett. Mike and the team at Nissan helped us out with the difficult situation I put us into and found us a Nissan Murano to bring home. We will continue to use services at this location until we need another Murano. Thanks again Mike! —Cody and Susana

Marquis and Sia the salesman and finance guy were great, but the sales manager team was terrible and Ben should be fired after what we went through. We had to come back a couple of times to get the deal done due to somethings out of our control and every time we came back the price was different for the car and when we finally got to signing papers the price was not what we agreed on. Ben kept arguing and talking to us like we didn't know what we were doing, and decided to walk away and treaten ... Read More

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Google - Sep 20, 2026

Marquis and Sia the salesman and finance guy were great, but the sales manager team was terrible and Ben should be fired after what we went through. We had to come back a couple of times to get the deal done due to somethings out of our control and every time we came back the price was different for the car and when we finally got to signing papers the price was not what we agreed on. Ben kept arguing and talking to us like we didn't know what we were doing, and decided to walk away and treaten to pull the deal. When in turn all we wanted was for them to honor the price we agreed on the first time. So we got Ryan his manager involved and he eventually gave us what were asking for. So in the end, we could of walked away but we knew we had a good deal, and it never should have got to the point it did. But other than Marquis who was great, I would not recommend going here at all to buy a car.

Good experience with Dominic. Very professional.

Lenny and George were excellent to deal with, perhaps my first no hassle vehicle purchase ever! Our deal was struck over the phone and nothing changed when I got to the dealership and went through with the purchase!

I got my first car and it was a Nissan I got it used And I had it for a couple months and my transmission went. I really don’t ask much. I’d be really nice to company. You can help me with a new transmission.for free I work every day I stayed at myself. I love to paycheck to paycheck I’m not trying to get no sympathy or not them. I just don’t ask for help but right now I’m asking for help. I just don’t have the money for a new car. ... Read More

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Google - Sep 16, 2026

I got my first car and it was a Nissan I got it used And I had it for a couple months and my transmission went. I really don’t ask much. I’d be really nice to company. You can help me with a new transmission.for free I work every day I stayed at myself. I love to paycheck to paycheck I’m not trying to get no sympathy or not them. I just don’t ask for help but right now I’m asking for help. I just don’t have the money for a new car. I can’t even get a new car because I can’t afford it please and thank you Nissan

Natalie, Derek and Ryan were fantastic to work with and negotiated a fair deal. Happy with my new vehicle!

Bought a 2026 Leaf from them. The entire buying experience was awful. Through multiple conversations with the salesperson prior to purchasing, I was only told the MSRP price, with a discount for financing, and when we came down to looking at final numbers, there was all of a sudden an $8500 charge that was never mentioned to me during negotiations. Turns out they were trying to force me to pay for a diamond ceramic coating that apparently got applied on the vehicle the moment it hit the lot (salesperson's exact words and which he confirmed had supposedly happened prior to my ... Read More

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Google - Sep 13, 2026

Bought a 2026 Leaf from them. The entire buying experience was awful. Through multiple conversations with the salesperson prior to purchasing, I was only told the MSRP price, with a discount for financing, and when we came down to looking at final numbers, there was all of a sudden an $8500 charge that was never mentioned to me during negotiations. Turns out they were trying to force me to pay for a diamond ceramic coating that apparently got applied on the vehicle the moment it hit the lot (salesperson's exact words and which he confirmed had supposedly happened prior to my first conversation with him several days prior to purchasing the vehicle), and I was responsible for paying for it even though it was never mentioned to me when talking about price of the vehicle. Also they had told me they removed the plastic off the vehicle that morning just prior to when I had arrived to purchase the vehicle. How do you put a diamond ceramic coating on a vehicle that still has plastic on it if it is supposedly put on the moment the car hits the lot? They agreed to let me have it for the cost of the coating for the dealership, $2500 (how about that $6000 markup?), and finally agreed to removing it completely when I still fought about it, since I was never notified of the additional cost nor given the option to decline the product. Supposedly, this coating is put on all their vehicles, but is not included in the listed price. I don't know if that was a lie that they were trying to use to force me to pay for something or if that's actually common practice for this dealership, but please beware of this shady business that seems to like to tack on thousands of dollars worth of likely worthless products that probably never existed in the first place. Only reason I didn't walk out immediately is I had driven 5 hours to purchase a specific color vehicle and didn't want the entire trip to be a waste, and they eventually removed the entire charge. Oh, and by the time I had made it home with the vehicle, I noticed several marks on it that should not be there if there's supposedly this diamond ceramic coating on it. The entire thing was a scam to get an additional $8500 from me for a product that likely never existed in the first place. Anyone wanting to purchase a vehicle from this dealership, ask if the vehicle already has the diamond ceramic coating already applied, and if they say yes, ask if they've included the price of the product in the amount they're asking for the car or if it'll be a surprise additional $8500 cost at the time of signing. And who knows, maybe they don't do this to every customer. Maybe they just try it on the ones that are driving long distances and are less likely to walk out due to shady practices.

(Translated by Google) Thank you Emanuel, you helped us a lot, seriously, thank you for being patient with us, thank you!! I recommend him (Original) Gracias Emanuel nos ayudaste mucho encerio gracias por ser paciente con nosotros gracias!! Lo recomiendo

Thank you MANNY for everything I’m going to be back soon 100% recommended for sure thank you manny

I really appreciate his excellent customer service and dedication. If you’re looking for a Nissan, I highly recommend asking for Tim. He did a fantastic job and made my car-buying experience a great one! 🚗👏

The car looked ready, but when I took it off the lot a list of problems started to occur. Firstly they sold it to me with the tire pressure light being on they said it was possibly a leak, then it was cause an alignment, then because one of the sensors was bad. They also had to check the brakes because it wasn’t checked before it was sold. Now my battery has died and I only had my car for about 2 and a half months. I am still having issues with my tire pressure light. They are willing to ... Read More

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Google - Aug 31, 2026

The car looked ready, but when I took it off the lot a list of problems started to occur. Firstly they sold it to me with the tire pressure light being on they said it was possibly a leak, then it was cause an alignment, then because one of the sensors was bad. They also had to check the brakes because it wasn’t checked before it was sold. Now my battery has died and I only had my car for about 2 and a half months. I am still having issues with my tire pressure light. They are willing to sell a car that in my opinion is not ready to be sold.

Great service they never tried pushing me to buy something I didn’t want. Jonathan was extremely helpful and responsive when I had questions while not at the dealership. Overall great experience for my first time buying a car!

We went looking to see what inventory they have. the salesman was very kind and professional, we let them know that we were just looking and getting a feel for what we liked. We ended up test driving one and they asked if we wanted to look at the numbers. When we said we weren’t ready to buy today the Manager (Ben Williams) was very rude and said that “time was wasted today.” It felt very rude and made us not want to go back to look at any cars at all. Very disappointed.

Good service

Lenny DiBrito was awesome throughout the experience. He was very responsive to our questions. He made the sales experience efficient and easy.

I was taken great care of at this location! Our salesman Marquis and the sales manager Derek went above and beyond to get me into something at a good price, and in a quick manner! Even our finance guy was great! Highly recommend giving them your business as they will do right by you and hopefully get you into something you love!

I had a great experience buying my new Nissan Murano at Boucher Nissan of Waukesha. Both Natalie, my salesperson, and Steven, the finance director, made me feel very comfortable during the process. I would not hesitate in recommending future buyers to look them up when considering a Nissan.

Could not have had a better sales experience. Replaced my 2011 Frontier with a new 2026. Same truck just better.

I had an amazing experience! A huge thank you to Lenny, Natalie, and the sales manager for going above and beyond to help me get my new car. They truly did everything they could to make it happen and made the entire process smooth and stress-free. I appreciate all of your hard work and highly recommend this dealership. Thank you again!

Very friendly staff, lol of options, very good and positive ambience. We were greeted and taken in by Jacob Czaplewski. He understood our requirements very clearly and provided us with the right choices. He was so nice in showing us around multiple cars, compare them cost and benefits. Mike Garrett worked with us on the magic numbers, worked out our deal. Sina Isa from finance helped us on the finance and closing the deal. Absolutely no pressure from any of them on any add on products or numbers. This is definitely a great place and I am recommending my friends. ... Read More

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Google - Aug 5, 2026

Very friendly staff, lol of options, very good and positive ambience. We were greeted and taken in by Jacob Czaplewski. He understood our requirements very clearly and provided us with the right choices. He was so nice in showing us around multiple cars, compare them cost and benefits. Mike Garrett worked with us on the magic numbers, worked out our deal. Sina Isa from finance helped us on the finance and closing the deal. Absolutely no pressure from any of them on any add on products or numbers. This is definitely a great place and I am recommending my friends. I am sure I am going to stick with them for my service too. Keep up the great work everyone, you all surely exceeded our expectations.

Everyone we worked with was very friendly, knowledgeable and helpful.

Horrible experience with Natalie Slavic and her finance guy who tried to intimidate my husband because we said we had financing and didn't need it from the dealership. We were interested in a vehicle purchase today but left with nothing. Do not shop here with disrespectful salespeople and finance people

Sketchy place. Broke my car and blamed it on me. They also don’t have a single mechanic who can drive a manual. Embarrassing.

Do not go to this dealership, they are scammers. The price they give you at the dealership is going to be higher than the price you see online. Even if you are pre-approved to finance somewhere else, they will send the finance request as a number much higher than the price of the vehicle so it will get denied and you will be forced to use their finance options. They will give you a "total financed" amount while you are signing the paperwork, then when you get your loan account activated days later you will find the loan ... Read More

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Google - Jun 25, 2026

Do not go to this dealership, they are scammers. The price they give you at the dealership is going to be higher than the price you see online. Even if you are pre-approved to finance somewhere else, they will send the finance request as a number much higher than the price of the vehicle so it will get denied and you will be forced to use their finance options. They will give you a "total financed" amount while you are signing the paperwork, then when you get your loan account activated days later you will find the loan to be TEN THOUSAND dollars more than the amount you were showed and agreed to when signing paperwork. When you ask where this ten thousand dollars came from, they will tell you that you signed up for things you were never even told about. When you try to report this to the management at the dealership you will be ignored. This place is a nightmare and you will be better off literally anywhere else.

If I can give this dealership a ZERO I would. Cannot trust this dealership having my car there at least 8-9 times problem after problem all related from Oil leaks, coolant and trans leaks. Unbelievable, service talking nice all xx. Lost trust with this dealership. Promise one thing never heard back. It’s not my job to call and follow up after numerous complaints. They probably just want to brush me off and silent me. I will bring this up to Boucher company upper management so they are aware what’s going on.

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We had a bad experience with Boucher several years ago and decided to take our business elsewhere. Since then, both Boucher Hyundai and Boucher Nissan have kept sending me things. I’ve emailed, called, and asked multiple times to be removed from their marketing lists. In May 2024, I was told I’d be removed from their contact list. In July 2025, I followed up and asked again. Yet we continue to receive surveys, texts, and mailers. At this point it’s become a running joke in our house. My wife saves the mailers because she knows I’ve already asked multiple ... Read More

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Google - Jun 14, 2026

We had a bad experience with Boucher several years ago and decided to take our business elsewhere. Since then, both Boucher Hyundai and Boucher Nissan have kept sending me things. I’ve emailed, called, and asked multiple times to be removed from their marketing lists. In May 2024, I was told I’d be removed from their contact list. In July 2025, I followed up and asked again. Yet we continue to receive surveys, texts, and mailers. At this point it’s become a running joke in our house. My wife saves the mailers because she knows I’ve already asked multiple times for them to stop. No hard feelings, but we’re not interested in doing business with Boucher going forward. Respectfully, please stop contacting us.

I came in because my fan wasn’t working. I’d already talked to an experienced mechanic beforehand who thought it was either the blower motor or the resistor, so I really just went in to confirm which one and get a quote. Paid the $200 diagnostic fee. On top of the fan issue, they also told me my rear shocks were leaking and needed to be replaced, and flagged something with my front ball joints…. though they never actually explained what was wrong with them in the diagnostic video they sent me. Total quote: $3,195.83 I got a second opinion from ... Read More

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Google - Jun 5, 2026

I came in because my fan wasn’t working. I’d already talked to an experienced mechanic beforehand who thought it was either the blower motor or the resistor, so I really just went in to confirm which one and get a quote. Paid the $200 diagnostic fee. On top of the fan issue, they also told me my rear shocks were leaking and needed to be replaced, and flagged something with my front ball joints…. though they never actually explained what was wrong with them in the diagnostic video they sent me. Total quote: $3,195.83 I got a second opinion from another mechanic, who also pulled the actual parts costs and timed the labor: For the rear shocks, they quoted me $893. In reality, the parts cost $23 (got pics of the receipt as proof). The job took about an hour. I don’t know Boucher’s exact hourly labor rate but even if it’s $150/hr in labor, that’s roughly $173 total. Boucher quoted me more than 5x that. For the ball joints, they quoted $959 (plus $114 for alignment). The second mechanic looked at them and found absolutely nothing wrong sooo we didn’t replace them. I’m still not sure what that $959 was for. To be fair, nobody pressured me and I didn’t get any of the work done so no real financial loss. I paid the diagnostic fee and left without any hassle. But a $893 quote for a $173 job is NOT a rounding error…. and being quoted nearly $1,000 for work a second mechanic said didn’t even need to be done is something I think people deserve to know about. The fancy new facility is beautiful, by the way. I’m sure it didn’t pay for itself. Please get a second opinion before agreeing to anything here (or don’t even bother getting service done here at all).

Beautiful new facility. Interestingly when you have poor maintenance service you don't get an after service survey. ?? Oil change and tire rotation...but they don't rotate the tires. I question, they look at the paperwork and say yup they were rotated. Problem is I marked the L front tire. They apologize and get it in for rotation. Got follow up call that they checked service bay cameras and I was correct. No kidding. Offered next oil chg/tire rotation free. So maybe 2 🌟. Never should have happened, sloopy service at best, blatant dishonest at worse.

check was supplied by my bank but you would not accept so i needed to go through hoops to modify. not good.

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Purchased a 2022 Nissan Pathfinder from Noah G. Easy sale, as my husband and I had our own financing, so it was a cash deal. Made arrangements to pick up the car, as it had just come off inspection and was going to have new tires and brakes done. We had also noticed a chip and subsequent crack in the windshield that was fairly substantial. We were told that their windshield techs would look at it and determine if it needed repair or replacement, but were guaranteed that it would be gone. The size of the crack had indicated to us ... Read More

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Google - Mar 27, 2026

Purchased a 2022 Nissan Pathfinder from Noah G. Easy sale, as my husband and I had our own financing, so it was a cash deal. Made arrangements to pick up the car, as it had just come off inspection and was going to have new tires and brakes done. We had also noticed a chip and subsequent crack in the windshield that was fairly substantial. We were told that their windshield techs would look at it and determine if it needed repair or replacement, but were guaranteed that it would be gone. The size of the crack had indicated to us that it was going to need replacement, but no one would listen. We were told the next day that everything was done and the windshield was repaired. Came in to pick it up, Noah was not in, even though we had scheduled the appointment with him on Tuesday, and nothing was done on the windshield. The GM came out once we said we were going to walk from the deal and guaranteed a replacement windshield for us, and we would be contacted once it was in and picked up from our location for service. We later found out that the windshield tech recommended a replacement Friday morning, which wasn't communicated with anyone. Had we known that, we would have waited to pick up. Windshield was replaced, but a sloppy rush job. Took the car back to show manager Luke, who agreed it needed to be redone. A day or so later we received notification that techs were 10 minutes away to pick up the car to replace the windshield...no other communication. Windshield was fixed, but that same day, the car went into "limp mode" causing faults and power downs...car is AGAIN in for service. Only had the car in my possession for 5 days....at this point it's been at the dealership longer than I've owned it for service.

Jason helped us find the perfect vehicle for our family. Everyone at the dealership was very helpful.

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Everything was great. Friendly atmosphere, not pushy but very helpful. Sales team was great and finance team worked hard. We had a new guy in finance which was fine he was very nice, but the more senior person that should have been helping him was less than helpful to him, which significantly prolonged our time at the dealership with several sick and crabby children. Overall great experience.

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They are crooks. Please whatever you do when you go in the back to sign your documents make sure to go over EVERY SINGLE PAGE. They took me directly to the signature pages and I signed. I never left with any documents in hand. They gave me a flash drive that I later went to look at and it had nothing on it. Once I received my papers from the finance company they had me sign two different warranties that I KNOW DECLINED. One of them was never mentioned to me. One I was able to get my money back ... Read More

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Google - Feb 28, 2026

They are crooks. Please whatever you do when you go in the back to sign your documents make sure to go over EVERY SINGLE PAGE. They took me directly to the signature pages and I signed. I never left with any documents in hand. They gave me a flash drive that I later went to look at and it had nothing on it. Once I received my papers from the finance company they had me sign two different warranties that I KNOW DECLINED. One of them was never mentioned to me. One I was able to get my money back and the other they said I couldn’t. NEVEN AGAIN. They are crooks.

Nice to wirk with same service guy and ypur manager has been friendly... so l8ke rh8s. Also free car washes makes you SPECIAL.

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Awesome, always go above and beyond for me. I love the Boucher family as they have always taken good care of me.

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It was an oil change what can I say. They were thorough and professional. No issues.

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They were very helpful with the issue I had and they gave me peace of mind with my vehicle.

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Greeted me by name, explained what was done when they were finished Friendly, efficient I'll be back

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Mike Garrett is fantastic and I wanted to provide him with a huge Thank You! I appreciate all that he has done to help me. I feel confident now in my new vehicle.

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Deceitful, lies, pushy, and made to pay more than agreed Deceitful, lies, pushy, time consuming, and finding out that we are made to pay more, even after a deal was made

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Great and friendly people Wonderful and great service and very friendly and knowledgeable service people

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Unprofessional sales staff, poor management, terrible communication.

They were patient with me and I liked working with Lenny I would reccomend them to friends and family

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Nosh was great at finding a deal in our price range. The whole process was smooth and all the staff was great.

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The prices are reasonable the staff is knowledgeable and helpful with all my questions it's nice to have the option to wait there or come back when the work is done . Luis is always helpful thank you.

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I took my Frontier in for Oil change and Tire rotation. Very fast turnaround and there less than an hour. Luis also assisted me in reconnecting my new phone to my Bluetooth. Excellent!

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Worked with myself and my daughter explaining what options we had and helped us make the right decision.

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All were friendly, knowledgeable and worked quickly and still got the job done to my satisfaction.

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Lawrence is fantastic! He's a great listener, asks the right questions, and proactively transferred a vehicle from another location without us asking. This is the 2nd car we purchased from Boucher Nissan in the past 3 months and 4th over the last 12 years. Need to shout out Michael in Service, who Miller takes amazing care of our cars and spent time to get to know us and understand what's important to us so he can continue to exceed our expectations.

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He was very kind and helpful Everything was taken care of and had a wonderful experience

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Boucher Nissan of Waukesha was outstanding. Noah Godfrey was the best of the best. Easily worth traveling the extra distance.

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Brien helped make the financing of my truck quick and easy. He was professional and friendly. He made the overall experience very pleasant and enjoyable, I highly recommend!

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The Nissan dealership was great and thanks to Brian for making the finance process super fast and easy.

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Brien made financing my vehicle experience quick and easy. He answered all my questions and secured the best rate. See Brien at Nissan. He's the best!

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Easy to work with, had great service and sales and finance are always easy to work with!

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No Not many car selections. Salesman was good and helpful. Finance was a little rude.

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It was great Friendly staff and lounge was really great Thank you for the service

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Completed in the estimated time, with thorough explanation I am very pleased with Boucher Nissan Waukesha and am excited for the new dealership to open.

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Great experience. Lenny was awesome. Price was in line or somewhat less than expected. Thanks

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Luis came to the cashier area and explained the work that was done and clearly answered my questions. All work was done promptly.

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Great communication and work was covered under my warranty. Boucher Service identified an issue with my car during an oil change and the issue was covered by my extended warranty. I'm happy about that.

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Excellent! I will never purchase a vehicle through anyone but Boucher. Your treated like family.

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