Customer Testimonials
Excellent service and very friendly people.
Tyler was extremely helpful. Really worked hard to resolve my issue. Double checked before releasing the car back to me.
My 2017 Altima went into ship mode one day. After hours of tinkering and YouTube videos, I called the Waukesha dealership and spoke with Tyler Zimmerman. He listened to my situation and told me he would get back in touch with me. This was 2 days before Christmas as well. So, Tyler called me days later and informed me that it would cost me $1400 for parts plus labor. I was so disgruntled and asked if he could find out if I had any warranty left on the vehicle. Days later, I receive a call from Tyler telling me that he has great ...
Perfect service. Kept me up to date on the repairs. Everyone was pleasant to work with.
It was easy to schedule online, decent service and vehicle was done in a timely manner, I just had an oil change and replaced wipers
Great place and outstanding employees! Treated me as like I was family Extremely fair prices.
Very friendly and courteous sales staff. After a short negotiation, we got what we wanted for trade in and with the dealer discounts, we were able to complete our purchase and drive home in a new Nissan. Thanks Nick!
I found the vehicle I was looking for online and worked with Chris S. remotely. He was very responsive and answered all my questions almost immediately. Since I am not close to the dealership, he sent me videos and pictures of the vehicle. By the time I got to the dealership, everything was a breeze. I am very happy with the vehicle and highly recommend Boucher Nissan.
Lawrence, Drew, and Been were great to work with. I would gladly work with them again! Lawrence was very helpful and very personable!
Amazing experience! Jonathan was great and very clear after service!
The whole team went the extra mile to ensure that I understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courteous throughout.
I recently had the pleasure of purchasing a car from Mike Garrett, and I cannot recommend him highly enough! From start to finish, Mike made the entire process seamless, stress-free, and even enjoyable. His professionalism and knowledge are second to none. Mike took the time to understand exactly what I was looking for and provided thoughtful recommendations tailored to my needs and budget. He never once pressured me into a decision, which made me feel completely at ease. What truly sets Mike apart is his dedication to customer satisfaction. He went above and beyond to answer all my questions, explain ...
Great dealership, fast service takes really good care of their customers
Very good service
They made the process of purchasing my vehicle hassle free, no egos or pressure involved. They were helpful and professional.
I like that it is clean, and the people tell me what is right or wrong with the car, and are accurate about time estimations.
Jason A. was very easy to work with for our sale & Ben in finance too. I’m loving my Rogue. Thanks Boucher Nissan Waukesha team!
My purchase experience at Boucher Nissan was excellent. They’re honest, efficient with good pricing & service. I’m extremely pleased with my Nissan Pathfinder Platinum 4WD.
It was quite a long negotiation, but finally we’re able to come up with a better deal for us and for them, I highly recommend this place when you’re looking for a reliable Nissan Dealer they’re upfront with the price and they don’t post false pricing on their vehicles to get you in the door! A huge thanks to my salesman Nicholas and the manager Derek..
I had a good experience buying a new truck from Boucher Nissan. The entire process was done with great communication with sales and the financial side with out any issues or surprises. I recommend them highly
Friendly employees, got me in and out.
Great service. They take the time to explain the work that has been done, explain any upcoming services required in the near future, and always ask if I have any other questions for them.
I would suggest a little better communication with the customer on the 21 point inspection page especially if items need attention.
Lenny was really great to work with, and was patient as I made my decision to purchase a new Rogue. There were several vehicles available that met my requirements and it took me a bit to decide on the color and trim package. Lenny took plenty of time to make sure that I understood all of the perks of my new car and how they all worked. He certainly earned my business now and in the future.
Mike was exceptional to work with. He is very personable and ensures that you have any and all your questions answered. The day I purchased my vehicle he made certain that my experience was top notch, going as far as sending my new vehicle back to the service team because it was not detailed to 'his' standards. He also took the time to go through the vehicle and all of its settings before I drove it off the lot. My previous experience purchasing a vehicle at a different dealership was a nightmare, but Mike restored my faith in that you ...
Had oil change.
They were very cordial and listened to the issue i had with my vehicle. They also helped in obtaining warranty coverage
Excellent communication and service
Mike Garrett was AWESOME! I'd recommend anyone to ask for him to help you out! He helped me get the car of my dreams! Very professional and patient. I had a wonderful experience. I would recommend anyone and everyone to come to this dealership!
Good, prompt service. Friendly staff and everyone was one the same page so thins ran smoothly.
Boucher Nissan of Waukesha. Staff is so Friendly. Mike Garrett is so GREAT!! He us so Helpful. Was Not pushing to make a quick. Let m e c take my time etc. THANK YOU! MIKE I will be back. And will refer family to u.
Always great sland friendly service! I was very satisfied with the work and professional support.
Came to Nissan (of waukesha) when my mechanic failed to find the starting issue with my car. The Nissan staff did vigorous testing and suggested trying the cheaper most likely fix for my car. So far so good! (Ps don't go to auto zone for batteries... convenient but poor quality). Also I have always felt comfortable talking to the service staff and have had good communication with them. Always have found good coupons to use online also.
Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him helping and welcoming us. Thank you Michael!
Great service
The timely service and frequent communication provided by the service department was exceptional and greatly appreciated.
My advisor was very helpful and thorough. My only complaint was being uncomfortable in the waiting area because the temperature was probably about 50 degrees.
The manager had called me back ASAP and took care of my concern right away. I'm very satisfied with the results.
Great service, prompt and professional. In and out promptly. Would highly recommend.
I’m very satisfied with my first time Nissan Rogue purchase. My salesman was very easy to work with.
Thank you Waukesha Boucher Nissan Team for wonderful car buying experience! GODSPEED
I'd highly recommend Boucher Nissan of Waukesha. Even more I'd recommend asking for Lenny when you stop in. His attention to detail and willingness to go above an beyond made the entire experience enjoyable (never thought I'd say that about buying a car). Lenny not only made sure the vehicle I was looking at would meet all my needs, but also that I got a good deal that just made sense. I appreciate the entire team at Boucher and look forward to our next purchase with them as well.
Great personal service! I waited for the work to be done and it seemed like the time went by quickly. Everyone I engaged with was friendly and helpful.
Great service, more than fair pricing
Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time.
Working with service department was great. I was given a loaner due to the timing of when things could get finished. It went flawlessly and Boucher took care of everything I could've asked for. Thank you!!!!
Great experience with leasing a new vehicle, George and the whole finance team did a wonderful job and were patient and understanding. Didn’t feel like I was being sold on anything, more so they were trying their best to help me get into the best deal possible for me. Would recommend them to anyone looking to finance or lease a vehicle.
Awesome customer service!!
They exceeded expectations. Even took us when I had the wrong date for the appointment.
I had an awesome experience buying my new to me car. Happy from the salesman to financing! Peng did a great job dealing with my, let's call it big personality! Noah was great at his job and researched multiple banks. Ryan was amazing! Even helped after the sale with scratches on the car. Thank you guys! I will send buyers there!
I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my work. Someone stopped to ask if I needed anything. My service was done is just over 30 minutes which was great. They explained the service to me and I was on my way. It would be nice if the desk area was a bit cleaner and nicer. It looked very tough and the chairs ...
My experience was great. My service advisor Jonathan provided an excellent service.
The Boucher crew is always thorough, efficient and courteous.
Boucher Nissan of Waukesha always has great service! The workers are always very friendly and helpful. They are quick and efficient with service. I go there for all my car needs!
Great service, as always!
After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where it mounts to the undercarriage.. After expressing my concerns to Mel Ehnert, the service manager at Boucher Nissan he replaced the plastic shield fasteners. Mel special ordered a new shield and fasteners at NO CHARGE to me. Mel went above and beyond ,making sure I was 100% satisfied. Mel, thank you again for making my Murano like new again.
Got it done right the first time. Jon the service advisor did a great job. Thanks
So fast, excellent service!
I went in for a recall. It was very easy to get an appointment that was convenient for my schedule. They were fast and efficient.
Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items.
The service provided by Michael was exceptional. He was knowledgeable and friendly and kept us informed during the process.
Boucher Nissan Waukesha was a wonderful experience. I am so happy with my new '24 Murano. My sales person Mike Garrett was the Best. He was extremely helpful , kind and caring during the process!! Customer Service A+ from the whole staff.
I had such a tremendous experience with Mike and the service team at boucher Nissan. They were helpful, courteous and went above and beyond in experience with my fleet vehicle. I would buy a car from them knowing my service experience now!! Well done, team!!
Everything was great!
I have never been to a better Nissan before. You guys are awesome. Thank you soo much for the great service, very informative, very polite, and very thorough.
I love going to this dealership for service! They are professional and friendly and get the job done.
After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully informed and let us know exactly what they were doing to solve our issue. They listened to our concerns and were respectful.
When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed the whole time. Their work was perfect and I recommend them to anyone with car trouble. Trust me, you'll be happy you did.