I recently bought a 2012 Nissan Juke from this dealership. Joel Keller was wonderful to work with - he went above and beyond to help me understand the car and to make me happy. There were a few scratches on the bumper, and he had those taken care of, free of charge - looks brand new. He thoroughly researched answers to all of my questions if he didn't already know the answer. He even offered to come pick me up in downtown Milwaukee and bring me back to the dealership to get my car after the scratches were fixed. He was eager to please, but I didn't feel pressured to buy before I was ready. Overall, my buying experience was excellent.
Taking time to CHEER Boucher Nissan of Waukesha! James Estep and Brad in Finance made buying our Dream Xterra a reality in little more than a couple hours. Nice Job Guys.... Let me go back a few weeks, My husband and Son and I came to Boucher to look at one of the few nicer/low miles (2012) Xterra Pro 4X on the Market today. We test drove, chatted a bit with James and then Life happened...I was called out of town on business, My Son started traveling Baseball....it was a few weeks before we came back. To our surprise James was very respectful, he wasn't pushy or needy of us...he was there when we needed him.... We appreciated this! He was very knowledgeable and proud of his dealership, vehicles and pinned a conversation to the tee.....he is a good numbers man..... I was so glad that we could work with him.....I would recommend James Estep to anyone wanting to buy a car, new or used he has this Down. He is professional, yet you can see that he is new to the race, which is refreshing ...he pays attention to special details........THANK YOU JAMES ESTEP! I love my Xterra!!!!! Driving Happy :)
Love the new car!! Alex Sanfelippo in sales is great to work with and very helpful! Highly recommend Alex if you are in the market for a new car. Brian in finance was very helpful during the paperwork processing. Tony the general sales manager followed up with a phone call the following day making sure we were completely satisfied with our purchase. I was very impressed with the customer service that the team provided!!
Recently bought my Nissan Rogue from Boucher Waukesha and am loving every minute of it. The service that I received at Boucher was nothing less than amazing and I would most definitely recommend this dealer to anyone looking for a new car. I have to give a shout out to David Kastner whose skills as a cars salesman are tremendous, he was very professional and generous at all times during the buying process. A+++++ salesman and dealership!!!!
I worked with Tino for the purchase of my 2011 Nissan Murano - he was very helpful, informative and friendly and I highly recommend him. When I went to the dealership I knew pretty much what I was looking for and Tino helped me find it. I'm very happy overall with my vehicle purchase from Boucher Nissan in Waukesha, they seem like a dealership that would rather have you come back for repeat business instead of the type that wants to make everything they can off you at once.
We would like to note our satisfaction with the recent dealings with Mike Garrett of the Nissan dealership. It was because of Mike we purchased a 2002 Ford Windstar, a car which lasted 181,000 miles and 11 years of reliable service. During our ownership of the Ford, Mike arranged various service needs even though he was no longer with a Ford dealer. Because of his continuing service long after the sale was made, we decided that we would seek out him when we finally decided to get a replacement. We had never considered a Ford before Mike, and his expertise in finding the right vehicle for us then let us trust him to find us something equal or better as a replacement.
Mike knew that our budget would be deciding a car and so he suggested a newer used car. We went over to the dealership and he produced a really nice Honda minivan. We drove it, liked it and then he said that he had another car, just in case. That car was a Nissan Quest. Taking Mike's word for the quality of the car was enough, but he insisted we try the car out.
We were quite pleased with the appointments, the quietness and the ride. Barb has a severe spinal problem and ride is especially critical to any car we own. Again, Mike was spot on for his match up of car and drivers. This is notable in the new instance, we had not considered Nissan before Mike's suggestions.
We hope that we will have a long and happy ownership, we know that Mike will be there for us should any problem arise and we enthusiastically recommend Mike to any buyer who wants a auto dealer for the long haul.
Bill and Barb F.
It was a pleasure working with Mike Garrett, and my wife and I appreciated the expedited service. This is the 3rd that we've purchased through Boucher and thanks to your team, we will continue to be customers of Boucher. I am glad that we gave Boucher a "second" chance. We will continue to recommend Boucher to our friends. As of this day, I know of 4 friends that we have sent to Boucher that have purchased a vehicle.
MSgt Will & Susan Mattert
NEVER had a better experience in my life buying anything and this experience today will continue to remind me of why I am over there fighting for our country. (Boucher Manager Note - Thank YOU Wes!)
George Ovies! At 26, I purchased my first car. I was pleasantly surprised with the level of professionalism shown by George; he made me feel heard and remembered my wants during the entire process. George allowed me time to test drive several cars and offered me carfax information without hesitation. Great job, George!!!